Guest service in the hospitality industry focuses on the delivery of services in the hospitality industry to the guests or tourists that have the enthusiasm to travel and know about the various places it also informs the readers about the various things to look forward to to provide good services to the guests this book also discusses about the introduction to hospitality industry the meaning of quality service the service to the guests in food and beverage industry and knowing and . Guest service in the hospitality industry buch gebunden von paul j bagdan bei hugendubelde online bestellen oder in der filiale abholen. It discusses issues and debunks myths about customer service with concepts that are solid and proven in the industry furthermore this new text includes all of the major areas of the hospitality industry as they relate to delivering quality customer service in addition to a review of the history and overview of guest service the book goes much further to include other essential topics . Guest service in the hospitality industry bagdan paul j isbn 9781118071809 kostenloser versand fur alle bucher mit versand und verkauf duch amazon